FAQ's

We strive to be completely transparent in our process. Therefore, please see below some of the questions that our customers have asked us about our gifting process. Take a look below, and please reach out to us through our 'Contact Us' page if you have any outstanding questions that have not been answered from the below.

Do You Offer International Shipping? And What is Your Returns Policy?

We currently offer shipping services for UK addresses only. However, if you wish to get in touch to discuss this further please contact us on tailoredtouchgifts@gmail.com
Due to products being personalised unfortunately we do not accept returns unless the good(s) are faulty. In the unlikely event this is the case, please get in touch with us on tailoredtouchgifts@gmail.com or via Instagram @tailoredtouchgifts

Do You Provide Discount For Bulk Orders?

We would love to discuss this further with you and offer the best possible price for you based on the bulk quantity you are requiring.

Please get in touch with us via email and we will endevour to get back to you as soon as possible.

tailoredtouchgifts@gmail.com or on Instagram @tailoredtouchgifts

What are the Ingredients of the Drinks Toppers?

All of our drinks toppers are edible!

INGREDIENTS: WAFER CARD: Potato Starch, Water, sunflower oil, Maltodextrin. EDIBLE INK: Water, Humectant (E422), Propylene Glycol, Preservative (E202), Food Colours (E122*,E133, E124*, E102*), Acidity Regulator (E330). *FSA Note/EU Reg. 1169/2011: May have an adverse effect on activity and attention in children.

STORAGE- store flat in a cool dry place, away from direct sunlight

BEST BEFORE: This will be found on your sealed parcel, however all Drinks Toppers have a minimum 12 month life if the storage guidance is adhered too.

All Drinks Toppers are suitable for Vegans and are without Gluten, if you require any further information here please get in touch.

The toppers are flavour free and odourless so they will not affect your drink/cake.

The toppers do not fully dissolve into cold drinks, they lose their shape after a few minutes but they will remain in the drink until discarded or eaten. In hot drinks they will remain on the foam until stirred in, then they will dissolve.

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